UCaaS & Cloud PBX
Modernize enterprise calling with cloud-based voice and unified communication capabilities.
Multi-tenant calling and administration- SIP/PSTN connectivity with flexible call routing
- Web and mobile access for distributed teams
Custom VoIP Solutions Built for Modern Communication
Build secure, scalable VoIP solutions that connect SIP, PSTN, web, mobile and business applications.
Engineer Voice Platforms from Signaling to AI
SpringCT brings deep expertise in SIP, RTP, VoIP, WebRTC and real-time media to build and modernize voice communication platforms. Our experience spans telephony, cloud infrastructure, mobile/web clients, integrations and production AI voice architectures.
We can build a complete VoIP solution or extend an existing platform with new endpoints, business workflows, integrations, analytics and AI capabilities.
AI-Powered Contact Center
Combine telephony, customer context and AI to automate routine conversations and assist agents.
- AI voice agents and conversational IVR
- Real-time transcription, summaries and intent detection
- Human transfer with deterministic fallback workflows
Programmable Voice & CPaaS
Embed voice communication into SaaS and business applications through APIs and workflows.
- Click-to-call and application-triggered calls
- CRM integration, call logging and customer context
- Programmable routing, notifications and automation
Enterprise VoIP Modernization
Extend existing PBX and telephony environments with cloud, web and mobile experiences.
- SIP trunking, gateways and interoperability
- Browser-based and mobile softphone experiences
- Analytics, recording and centralized administration
VoIP Technology Areas
VoIP & Telephony
SIP-based calling, PSTN connectivity, SIP trunking, IVR, DID management and enterprise telephony.
Cloud & UCaaS
Cloud-based PBX, UCaaS and communication platforms with multi-tenant architecture, provisioning and administration.
Contact Center
Inbound/outbound routing, queues, IVR, agent workflows, call recording, monitoring and customer contact integration.
Web & Browser Calling
WebRTC-enabled browser calling, click-to-call and SIP-to-WebRTC communication for web applications.
Mobile Voice
iOS, Android, softphones with SIP calling, call controls, presence, contacts, history and push notifications.
AI Voice
Conversational voice agents, intelligent IVR, real-time transcription, TTS, agent assist and automated call workflows.
VoIP Features We Support
Call Handling
Everything an agent or employee does during a live call.
- Call Hold & Resume
- Call Transfer
- Blind & Attended Transfer
- Call Waiting
- Call Pickup
- Call Park & Retrieve
- Call Mute / Unmute
- Music on Hold
- Three-Way Calling
- Conference Calling
Routing & Distribution
Getting every call to the right person or team.
- Call Routing
- Ring Groups
- Call Queues
- Hunt Groups
- Call Pickup
- Simultaneous Ringing
- Sequential Ringing
- Business Hours & Holiday Routing
- Time-Based Call Routing
- Emergency Call Routing
Voicemail, Menus & Reachability
How callers reach you when nobody picks up - and how they self-serve.
- Voicemail
- Voicemail to Email
- Auto Attendant
- IVR & Interactive Menus
- Call Forwarding
- DND (Do Not Disturb)
- Speed Dial
- Caller ID
- DID (Direct Inward Dialling)
Monitoring & Records
Quality, coaching and the audit trail behind every conversation.
- Call Recording
- Call Monitoring
- Call Whisper & Barge-in
- Call History & CDR
- Call Notifications
- Click-to-Call
Numbering & Connectivity
The carrier layer that keeps your numbers and trunks working.
- DID Management
- SIP Trunking
Advanced Features
PSTN Calling
Browser-Based Calling
Mobile Softphone
AI Voice Assistant
AI-Powered IVR
Real-Time Speech-to-Text
AI Call Transcription & Summarization
Intelligent Call Routing
AI Agent Assist
Automated Call Disposition
Voice Sentiment & Intent Analysis
Case Studies
Supporting Realtime AI Avatars & Voice Agents in Janus based WebRTC application
Transform WebRTC Media Server & Application into Agentic AI Platform
Automated Meeting Summaries with MCP & LLM Chat Assistants
AI-Powered Online Classroom & Remote Learning Solution
AI-Powered Telemedicine Platform for Doctor–Patient Consultations
Seizure Detection Using Video Stream Processing
Annotate on video streams with pen to show the fault, play, pause and annotate video streams
Streamlining Field Support Operations with RealWear Smart Glasses and Object Tracking
SIP-WebRTC Gateway Server
Enhancing Application performance with KMS Monitor
Dynamic Pose Detection and Motion Application to 3D Avatars
AI-Powered Voice Agent for Automated Hotel Bookings (Twilio + LiveKit)
Multilingual Simultaneous Interpretation in Microsoft Teams
MS Teams Bot for Captions translations
Intelligent Automated Interview Platform for Hiring Optimization
Looking for a specific case study?
Connect with usOther Integrations & Extensions
Technology Stack
Programming
Databases & State
VoIP / Open Source
Real-Time Media
Platforms & Infrastructure
AI Stack
Streaming STT
LLMs
TTS
VAD
Voice AI integrations
Why SpringCT is the right choice
The Right Engineering Partner for VoIP
Telecom & SIP Expertise
WebRTC & Real-Time Media
AI-Ready Voice Architecture
Open-Source & Cloud Engineering
End-to-End Product Engineering
Built for Evolution
