We developed a telehealth solution for providing care services remotely to patients. The platform gave the opportunity to practitioners for collaborating with other experts to provide care services as well as keep patients engaged. Also, the platform is integrated with medical devices and wearables that keep on sending real time data of vital health parameters. Analytical dashboard of the telehealth solution reads the centralized collated device data and generates various health parameter based reports and charts. Consequently, it helped practitioners to monitor the health of connected patients. Various emergency situations were reduced with the help of system generated alerts. Alerts are generated if any of the health parameters go beyond the set limits for the respective patient. End-to-end solution consists of web and mobile solution components.

Our customer was struggling in generating correct billing information while managing multiple Telehealth sessions for multiple patients, as several CPT codes were applicable for various actions taken by physicians. Manual errors in mapping incorrect CPT codes were delaying the entire billing and insurance claim process. They wanted an automated solution to generate billing for each patient. We studied multiple CPT codes involved in Critical Care Management, Remote Patient Monitoring, Remote Therapeutic Management, and telehealth services. We designed and developed an algorithm to generate an accurate billing by tracking the time spent by physicians for different activities performed for different patients. We also created a dashboard showing all patients along with their billing information based on applicable CPT codes.

Our customer was looking for a smart solution that will help patients to book ambulances without hassles. In case of emergency situations, instead of waiting for someone to answer the call for ambulance booking, our customer was expecting a solution that would immediately assist the patients’ relatives in booking ambulance. As a part of the solution, we developed an NLP based chatbot by using the Aria framework. The chatbot assists patients in booking an ambulance. It collects all necessary details of the patients such as name, location, date and time etc. and allows immediate or advance booking of ambulance. It also enables cancellation and re-scheduling of current bookings. It also tracks the dispatch status and current location of the ambulance and provides ETA for current bookings to patients.

We developed a smart watch based solution for the patients suffering from seizures to get them timely medical aid and avert risk to life. A mobile app pairs with the smart watch, receives seizure events detected by the watch, notifies them to appropriate contacts and reports the event on the server. The App collects abnormal motion data and emergency alerts from the watch and analyzes this data for events detection with severity assessment. When severe events are identified, app initiates automatic actions such as sending text messages with patient’s location information or dial a phone call to configured contacts. Local data on the phone is synchronized with the cloud when network is available. It also facilitates remote configuration and monitoring of the watch from a web portal. This health watch has helped to save lives of several patients, as they got emergency help immediately.

We developed a solution for US based customer to manage the inventory of medical devices at various dealers and sub- dealers locations. This solution helps customer to commission medical devices and configure it for end users. It also helps in performing remote tests on the devices that are sold to the end users. The solution helped the customer to take care of customer support and fulfillment process in the distribution of medical devices to end users. The web solution also supported in handling repairs and maintenance work along with refurbishment of old devices. This solution has brought in efficiency in making medical devices available at multiple locations effectively and resolve end user queries efficiently.

Our customer wanted to develop a mediator solution between patients and path labs providing various tests for patients spread across wider geographical area. They wanted a complete path lab management solution that can be connected with multiple Path Labs at a time. SpringCT developed a solution covering end-to-end workflow of path lab management system starting from patient booking the tests, inventory management, sample pick-up schedule, actual sample pick up, coordination with path lab centers, delivery to technician, till reporting back to patients. It helped patients to get desired services from their preferred Path Lab and in turn helped Path Labs to widen their patient-base.

Client was a leading medical IT solutions vendor in point of care solutions. They wanted a solution to remotely collect patient information from POCT and analyze the same on Server Side application. SpringCT developed a mobile device based application to connect with multiple Point of Care devices to link all POCT analyzers to a central server. The application transmitted POCT results to Laboratory Information Management Systems (LIMS) & Hospital Information Management System( HIMS). Solution has brought in the efficiency in overall management of multiple POC devices.

SpringCT worked with a pharmaceutical company that was looking for a solution to measure time taken for dissolving a tablet to determine its quality in terms of percentage of drug release from the tablet and the rate of release. We developed a solution for measuring the dissolution time involving Tablet Dissolution Bath equipment, transport assembly including pumps and valves and analytical measuring equipment like spectrophotometer or high performance liquid chromatograph. This entire solution was compliant with US FDA 21 CFR part 11. Various analytical reports were also generated to help the company to understand the patterns and trends in dissolution.