Integrate your UCaaS into CRM
Most of the popular CRMs allow choosing vendor of their choice for
Telephony needs. Is your UCaaS ready to support CRM user needs? It
is easy. SpringCT helps you build a component that works as plug and
play to integrate your telephony platform into any CRM.
Effectiveness of a salesperson lies in calling customers from the
CRM workspace where all conversations are tracked. You can easily
extend your UCaaS offering to supporting calling from well-known
CRMs such as Sales force, Zoho and Hubspot. Improve your sale by
offering calling feature to CRM users from your telephony platform.
- Develop a CRM Plug-in that can integrate your telephony backend with CRM
- Salespersons enable this plugin in their CRM
- Salespeople make calls from the CRM app via your Plugin
- CRM features such as auto log calls, reminders for upcoming and missed calls, saving notes etc. remains unchanged.
Single-click Dialing
While agent is looking at leads or contacts, provide a “call”
icon to start a call with customer. Call will be placed from
CRM through your telephony platform without leaving CRM
workspace.
Send Message
Allow sending SMS from contact card. Message will be sent from
CRM to contact using your telephony platform.
Sync Contacts
Support bi-directional syncing contacts between CRM and your
telephony platform.
Activity Log
Automatically log incoming and outgoing calls into the CRM as
well as your telephony system. This will help you track calling
usage and manage billing.
Support from SpringCT
Integration with your platform:
We support integration of your telephony platforms with most of
the popular CRMs. We will build the plugin component for you to
meet the integration needs
Product Development:
We also provide outsourced product development services to build
entire VoIP calling platform
Maintenance and Support:
Rest assured. You are covered for 180 days of free support on
every delivery.