Integrate your

UCaaS into CRM

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Integrate your UCaaS into CRM
Most of the popular CRMs allow choosing vendor of their choice for Telephony needs. Is your UCaaS ready to support CRM user needs? It is easy. SpringCT helps you build a component that works as plug and play to integrate your telephony platform into any CRM.
Effectiveness of a salesperson lies in calling customers from the CRM workspace where all conversations are tracked. You can easily extend your UCaaS offering to supporting calling from well-known CRMs such as Sales force, Zoho and Hubspot. Improve your sale by offering calling feature to CRM users from your telephony platform.
most popular CRMs
salesforce hubspot microsoft dynamics 365 sugarcrm zendesk zoho
Here is how it will work
CRM
  • Develop a CRM Plug-in that can integrate your telephony backend with CRM
  • Salespersons enable this plugin in their CRM
  • Salespeople make calls from the CRM app via your Plugin
  • CRM features such as auto log calls, reminders for upcoming and missed calls, saving notes etc. remains unchanged.
Features
Single-click Dialing
Single-click Dialing
While agent is looking at leads or contacts, provide a “call” icon to start a call with customer. Call will be placed from CRM through your telephony platform without leaving CRM workspace.
Send Message
Send Message
Allow sending SMS from contact card. Message will be sent from CRM to contact using your telephony platform.
Sync Contacts
Sync Contacts
Support bi-directional syncing contacts between CRM and your telephony platform.
Activity Log
activity log
Automatically log incoming and outgoing calls into the CRM as well as your telephony system. This will help you track calling usage and manage billing.
Support from SpringCT
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Integration with your platform:
We support integration of your telephony platforms with most of the popular CRMs. We will build the plugin component for you to meet the integration needs
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Product Development:
We also provide outsourced product development services to build entire VoIP calling platform
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Maintenance and Support:
Rest assured. You are covered for 180 days of free support on every delivery.