Case Study
Case Study
Enhancing Video Stream Interactivity with DVR and Annotation Features
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In the evolving Unified Communications as a Service (UCaaS) domain, interactive video streaming is essential for effective collaboration and problem-solving. SpringCT delivered an innovative solution enabling users to annotate video streams in real-time, pause, rewind, and extract frames for enhanced fault detection and analysis. The solution catered to a customer who required advanced video handling capabilities, especially for identifying and addressing issues during live streams.

 

Using Kurento Media Server (KMS) with PlayerEndpoint, RecorderEndpoint and CompositeEndpoint, SpringCT developed a DVR-like feature for video streams. The implementation allowed live streams to be buffered, giving users playback control and a whiteboard canvas for annotations on paused frames.

Product Features
The solution included the following key functionalities:
DVR Playback Controls:
Users could play, pause, and rewind live video streams thanks to buffering.
Whiteboard for Annotation:
A canvas overlay enabled users to draw or highlight specific areas of a paused video frame to identify faults or emphasize key points.
Frame Extraction and Save:
Users could capture and save individual frames from the video stream for further review or reporting.
Seamless Integration with Video Streams:
The solution allowed recorded video files to be played back on a virtual whiteboard, ensuring a cohesive user experience.
Technical Challenges
  • Efficiently managing synchronization of real-time activities data from RingByName server
  • Efficiently managing synchronization of large number of contacts between RingByName and HubSpot
  • Integration of HubSpot calling SDK to provide calling feature in application
Buffered Playback for Live Streams
Enabling DVR-like features on a live stream while maintaining low latency required efficient buffer management.
Annotation Synchronization
Ensuring that annotations aligned perfectly with paused frames on the whiteboard was critical for accuracy.
Resource Optimization
Managing resources for RecorderEndpoint and CompositeEndpoint to handle multiple concurrent streams without server overload.
Technologies Used
Kurento Media Server (KMS)
  • RecorderEndpoint: For recording live streams and enabling DVR functionalities.
  • CompositeEndpoint: To mix media streams and overlay annotations.
Whiteboard Implementation
  • Canvas API: Provided the ability to draw annotations over video frames in real-time.
Buffer Management
Implemented custom logic to buffer live streams and provide seamless playback controls.
Video Control Integration
  • HTML5 Video Player: Enabled intuitive playback control with a responsive user interface.
Frame Extraction
Leveraged WebRTC and image processing libraries to extract and save video frames as static images.
  • Efficiently managing synchronization of real-time activities data from RingByName server
  • Efficiently managing synchronization of large number of contacts between RingByName and HubSpot
  • Integration of HubSpot calling SDK to provide calling feature in application
Results
  • Enhanced Fault Detection: Users could annotate video frames to highlight faults, significantly improving clarity and collaboration during troubleshooting.
  • Improved User Control: DVR-like playback features allowed users to review live streams at their convenience, making analysis more effective.
  • Efficient Frame Capture: The ability to extract and save frames simplified reporting and documentation processes.
  • Seamless User Experience: The integration of video playback and annotation on a unified platform delivered a highly interactive and user-friendly experience.
Conclusion
SpringCT’s innovative solution transformed how video streams are analyzed in the UCaaS domain. By integrating DVR capabilities and real-time annotation on video frames, the platform empowered users to identify and communicate faults effectively. The use of Kurento Media Server, PlayerEndpoint, RecorderEndpoint, and CompositeEndpoint ensured a robust and scalable implementation. This case study underscores SpringCT’s expertise in delivering advanced video streaming solutions tailored to client needs.