Introduction

We have helped several customers across the globe in building customer loyalty management solutions. The solutions we have built are comprehensive and practical that allowed the creation and execution of successful loyalty programs with ease. Supporting both B2C and B2B operators, we have extensively utilized the latest AI & ML mechanisms to identify individual patterns, behavior and helped customers in creating offers that are perfectly in line with user preferences.

Developed a web-based solution that streamlines the process of scanning checks and securely transmitting them to the backend for efficient processing. The team has used state-of-the-art OCR technology to accurately extract essential information from the checks, which is then assessed against customized business criteria to ensure accuracy and compliance. In addition, the solution also conducts thorough checks on the image quality of the scanned checks to guarantee that they meet the required standards before being forwarded to the bank for further processing. Upon approval from the bank, the agent’s credit line is promptly updated, facilitating a seamless and efficient transaction process. Automatic credit line management, including credit and debit note processing, is also part of the system, ensuring smooth and efficient credit line updates for agents. Aggregations at the customer level provide a consolidated view of check processing activity, enabling effective management and reporting capabilities.

Developed a solution with an interactive user interface that allows organizations to conveniently access and manage bank account statement files from different banks. The application regularly polls for these statement files at pre-defined time slots, ensuring that the latest information is always available. The system is capable of parsing BAI2 format files, extracting relevant transaction data, processing it, and storing it in a secure manner. Users can easily view and manage all the relevant transactions from each file using the intuitive UI provided by the application. The application also performs proactive actions such as sending email alerts for predefined scenarios such as low deposits and generating notification alerts for missing files. Comprehensive reporting capabilities allow users to generate PDF/CSV reports and retrieve detailed transaction information based on various criteria. The solution provides an interactive platform with automated features for managing and processing account statement files from multiple banks.

With extensive experience and a dedicated team, we have helped our customers in building customized point of sale solutions for both small-scale and large-scale businesses. We have successfully created highly robust POS solutions for industries like retail and eCommerce, healthcare, and many more. Solutions we developed support functionalities such as creating and maintaining customer/sender and beneficiary profiles, integration with FX rate and multiple payer services, the ability for agents to upload customer documents for verification, etc.

We have helped financial institutions to accelerate the customer onboarding journey by automating the end-to-end process in a simplified and streamlined fashion. Used BPM engine to automate the complete onboarding process. Also, utilized the latest technology capabilities for capturing accurate information. The system supports features such as creating multiple documents, document editing or adding a document with new updates, digital signs, background checks, bad credit history, integration of google maps to monitor and prevent overcrowding or shortage in any location, etc. SpringCT has ensured regulatory standards and compliance. The entire solution was an upgrade to legacy system in terms of technology, usability, and performance.